Privacy policy

Groundwork West Midlands takes the privacy of all its stakeholders and website users very seriously and takes great care with customer and user information. This Privacy Policy outlines how your personal information will be treated.

Our privacy and security statements are periodically reviewed and enhanced and you should check this page to see our most up to date policy.

What information do we collect?
We will hold your personal details, including name; postcode and contact number as well as any sensitive information you provide to us when completing programme documentation.  We will also hold information passed to us by referral agencies where relevant.

We believe that for the purpose of delivering the programme and serve to you, processing is justified on the basis of a Contract (This Enrolment Agreement); except for sending email marketing about Groundwork West Midlands’ other activities which we carry out on the basis of consent. 

Who will use your information, and what they will use it for
Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy.

Your information will be shared with:

  • The funding body for monitoring purposes.  

It will also be used:

  • By Groundwork West Midlands to monitor the progress of the programme and report to funders
  • To monitor and promote equality & diversity throughout the programme. 
  • By Groundwork West Midlands who will contact you for feedback on your experiences on programme.

How do we store your information?
These details will be stored securely and retained until 31 December 2026. This information will only be used for the evaluation of this project and for reporting to the funder for monitoring purposes.  

Any of the above organisations or agencies may use your information for that purpose. Data may be held in both paper form and on computer to assist us during and after your involvement in Cook and Eat Well.

In common with many other website operators, we may use standard technology called ‘cookies’ on this site. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies enable us to increase the speed at which we can download information for you. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored, however if you do turn cookies off this may limit the service that we are able to provide to you.

We take the security of your information seriously. We have security procedures in place to protect our customer database from loss and misuse, and only allow access to it when absolutely necessary, and then under strict guidelines as to what use may be made of the personal information contained within it.

This website contains links to other websites. We are only responsible for the privacy practices on this site. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.

What to do if you do not want to receive marketing information
You have the right to prevent marketing information being sent direct to you. If you prefer not to receive information from us or from any other organisation to which we may disclose your information, you can opt out of further marketing by writing to us by mail or email at the address shown below.

Your rights to access your personal information
You have the right to receive information about the information we hold about you.

Contact us
If you would like any further information or have any comments about our privacy policy or any other aspect of our website or service, please contact our Data Protection Officer by either of the methods shown below:


Data Protection Officer
Groundwork West Midlands
Dolton Way
West Midlands DY4 9AL

For further information on the Groundwork West Midlands Privacy Policy please click here


Changes: We reserve the right, at our discretion, to change, modify, add or remove parts of these Terms at any time. Please check these Terms periodically for changes.

Copyright: Unless otherwise stated, all copyright and other intellectual property rights in this website are owned by Groundwork West Midlands. The materials on this website may be downloaded and/or printed for personal or educational use only. However, appropriate acknowledgment of the copyright owner is required if material is re-published in any format.

Use of Information: You must not make alterations or additions to the material on this site, or sell it or misappropriate it. You must not use this website to promote, publish or disseminate anything that is, or may be, prohibited by law, obscene, offensive, indecent, threatening, harassing, defamatory or otherwise unlawful. You must not post anything that infringes our intellectual property rights or those of any third party or that constitutes confidential information belonging to anyone other than yourself. You must not use any device, software file or mechanism that may interfere with the proper operation of this website or our system or that contains a link to another website.

Accuracy of information: Whilst Groundwork West Midlands take care to ensure that the information they provide on this website is correct we cannot guarantee that the information will be accurate, complete or up-to-date. We give no warranty, either express or implied, as to accuracy, fitness for purpose or quality of the information contained in this website. If you see anything on this website that you believe is untrue, incorrect or out of date, please contact the Webmaster.

Data protection: We process personal data in accordance with current data protection legislation and our Privacy Statement.

Liability: Groundwork West Midlands shall not be liable for any loss (whether direct, indirect or consequential) and/or damage arising out of your use of, or inability to use, this website or from any error or omission in the information on the website.

Third party advertisers: This website may contain links to other websites or contain advertisements for products and/or services of other organisations. We do not in any way endorse or have any responsibility for such organisations or websites or their products/services.

Products and services: All rights in the products and services mentioned in this website remain the property of Groundwork West Midlands or the organisation permitted to advertise on this website to which the particular products belong.

Law and jurisdiction: These terms shall be governed by English law and shall be subject to the non-exclusive jurisdiction of the English courts.



Like most websites, this site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymous tracking data to third party applications like Google Analytics (used to understand how people are using our site to help us improve it).

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your web browser (Internet Explorer, Firefox, Chrome, Safari etc). We suggest consulting the Help section of your browser or taking a look at the About Cookieswebsite which offers guidance for all modern browsers.


Email Newsletter Privacy Policy

We will collect your email address and name. This information will be used to send you email updates. 

We will not share your details with third parties or sell or rent your data.

We use MailChimp as our marketing automation platform. By signing up the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

This email list is managed by Groundwork West Midlands and you can unsubscribe at any time using the unsubscribe link included in all emails or by emailing